FAQs

What is the recommended time frame for booking in advance?

What are the requirements for booking?

Do you offer your services outside of Dallas?

Does my rental include setup time?

What is the estimated time required for setting up?

Can we schedule the setup earlier?

Could you explain what idle time means?

Is there a person responsible for operating the equipment during the event?

How much space do you require?

How many electrical outlets do you require?

Do we need to provide a table?

Is it possible to have service outdoors?

What is the maximum number of photos that can be printed during the event?

Is it possible for guests to upload their photos to social media?

Is it okay for us to share our photos and videos on social media?

Will we receive all of the digital files?

Do you design the templates and overlays?

Can we add our logo or monogram to the print template?

Can we bring props?

Can we use our own backdrop?

What should I do if I need to cancel or reschedule my booking?